hyped mind
 
 
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A.I. Natural Language Understanding

Our chatbots utilise our proprietary NLU technologies to understand and adapt to our unique Malaysian culture where often multiple languages are used in one sentence. 

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Cutting Edge A.I. Enabled NLU Technologies

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Learn From Hundreds of Thousand of Real Conversations

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Continuously Learning And Growing Everyday

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Fully On-Premise Deployment

 

Test how well we understand your input

Malaysian English Mix MalayNEW

i nak buat booking utk esok 2ptg

i tdk puas hati dengn service u

Generic

my name is bond

nama saya Siti

meet me next Thursday

Malaysian Malay Slang

mcmne nak byr?

I xde 6ber office

Processing Output:

 

A.I. Conversation Processing Engine 

Our chatbots are built with our proprietary A.I. Conversation Processing Engine, which consists of the following processing pipelines:

 
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Sanitization Engine

Converts raw user inputs into proper sentences in formal language Using our thousands of slang mapping database in English / Bahasa Malaysia.

Language Detection Engine

Detects the language of user input, in order to determine the correct algorithm for Natural Language Processing.

NLU Engine

Recognizes users’ intent using Natural Language Processing Extracts entities such as date, time or product name in users input.

Enterprise System

Extract business-specific information in order to provide personalized responses.

Conversation Engine

Generate responses given the intent and the user data with users’ input language.

 

Want to learn more about our solutions?